FOCO NO CLIENTE? QUALIDADE? ATÉ QUANDO ISSO?

Na live de hoje, vamos conversar sobre a filosofia do foco no cliente (e seus limites) e sobre a história da gestão da qualidade. Vamos conversar sobre essas coisas e colocar a cabeça para funcionar! Será que essas ideias têm seus limites?

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https://institutomontanari.com.br/e-books

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